LARGO, Fla. (November 12, 2018) – Regal Palms and Royal Palms at The Palms of Largo campus, located in Largo, Fla., are proud to announce that they have been awarded the Bronze Award in the Marketing category of the Senior Living track of the 2018 McKnight’s Excellence in Technology Awards.
The communities developed a pilot program utilizing services from Rendever, Inc., a company that specializes in creating virtual reality for older adults by using algorithms that convert 360 panoramic photos, to drive connectedness and reduce loneliness. Residents participated every week as a type of ‘new experience club,’ which spurred conversations, drew in family members and helped staff members learn more about the residents.
“I am excited that we are able to provide these new programs to residents and staff.” said Katie Westberg, National Director of Life Enrichment. “The outcomes have been very positive! It’s certainly heightened the sense of community among those who participate. They’re getting to know each other on a new level by “traveling” to new or familiar places together.”
To qualify for the 2018 McKnight’s Excellence in Technology Award, organizations must successfully harness technology in their programs to improve resident quality of life. Additional details and a complete list of winners can be found on McKnightsSeniorLiving.com.
Named “Caring Star of 2017” for Service Excellence in Independent Living
LARGO, Fla. (Nov. 3, 2016) — Royal Palms is pleased to announce it has been selected as a “Caring Star of 2017” for service excellence in Independent Living. In ratings and reviews from family caregivers and older adults, Royal Palms earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor. There are only three Caring Star 2017 communities in Pinellas county. Royal Palms is among 390 Caring Stars across the country.
“We strive daily to delivery high-quality care for our residents, and this award helps validate our delivery on that promise,” said Robin Katchuk, executive director of Royal Palms since 2004. “On behalf of our community staff and leadership, thank you to those who shared positive feedback about the services we offer.”
Americans are increasingly seeking insights provided by online reviews to help guide important senior care decisions for aging loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when researching senior living communities. Consumers increasingly relied on these perspectives more so than in-person recommendations from geriatric professionals or medical personnel.
“Congratulations to Royal Palms for achieving this award after earning accolades from residents and their loved ones on Caring.com,” said Karen Cassel, Caring.com CEO. “This important milestone speaks volumes about the positive difference Royal Palms is making in serving older adults, and we join with the local community in celebrating their accomplishment.”
Some of the positive feedback that led to Royal Palms being a Caring Star of 2017 includes:
- “It was a beautiful place, like a 5-star resort. The common areas were gorgeous.”
- “The staff treated us like kings and queens. They have everything, including a holistic spa.”
- “It was gorgeous and wonderful, and the food was phenomenal. I loved Royal Palms.”