We appreciate your continued support over the last few months. This is a difficult and complicated time and we appreciate you adhering to our new policies.

The coronavirus disease 2019 (COVID-19) situation continues to evolve and change on almost a daily basis. Please know that we continue to receive updates from the Centers for Disease Control (CDC), and local and state health departments, in order to determine the best course of action to keep our residents safe.

If you have any specific questions or would like additional information, please reach out to our community. We will continue to keep residents, families and staff informed of any positive tests for COVID-19.

COVID-19 VACCINATIONS

The CDC has formally approved a recommendation that the first COVID-19 vaccines go to health care workers and residents of long-term care and assisted living communities. This is promising and uplifting news for our community, and we’ve taken steps so that residents and team members may receive the vaccine. This includes new residents. Plans for vaccine distribution continue to evolve, but we will keep you updated as we learn more. In the meantime, we will continue to follow safety guidelines, developed from regular updates we receive from the CDC and local and state health departments.

VISITATION

Balancing COVID-19 safety and visitation restrictions with the well-being of residents is a critical priority. Utilizing the best guidance available from the CDC, and the Florida Department of Health, we are allowing the following visitation options. Please contact the front desk to arrange your visit.

• Medical visits
• Compassionate Care visits, including end-of-life visits

PREVENTATIVE MEASURES

Our preventative measures include, and are not limited to, the following:

• During this time, it is especially important that residents stay connected with family, friends and the greater community. We will continue to support the use of technology and alternative ways to visit with residents such as Skype, FaceTime, phone calls and email. Please call and ask to speak to our Life Enrichment Director to schedule a time to talk with a resident.
• Residents are reminded to practice social distancing, wear masks, and wash their hands frequently.
• Essential visitors and essential health care personnel should enter through the main door and our community will actively screen and take temperatures to ensure they meet CDC guidelines.
• Small internal resident activity groups are being offered and we continue to offer digital and virtual group interactions when technology is available.
• Dining has been addressed for safe social distancing such as appropriate spacing in dining rooms, dining in apartment home or take away options.
• Transportation services have been reduced to essential appointments only.
• We are continuing to screen all staff as they enter the community per CDC guidelines including taking temperatures and we are instructing them to stay home if they are sick.
• Staff are required to wearing appropriate personal protective equipment while at work.

TOURS

Royal Palms has a variety of personalized touring options designed for you. Call to learn more about our commitment to safety and to see if we are the right fit for you or your loved one.

Safety protocols for modified tours include, but are not limited to:

• Temperature checks
• Masks
• Social distancing

Visitation and activities subject to change.

Last updated 1/21/2021

Looking for a way to help?

Nationwide, there are shortages of Personal Protective Equipment (PPE) like face masks, gloves, and disinfectant wipes. These items help to keep healthcare workers healthy and enhance their safety as they are the front-line fighters against COVID-19. Our community is a registered drop-off site. For more information on how to donate, please visit GetUsPPE.org and make a difference today! #GetUsPPE