Named “Caring Star of 2017” for Service Excellence in Independent Living
LARGO, Fla. (Nov. 3, 2016) — Royal Palms is pleased to announce it has been selected as a “Caring Star of 2017” for service excellence in Independent Living. In ratings and reviews from family caregivers and older adults, Royal Palms earned a 5-star consumer rating (the highest possible score) within the last year, while also having a high volume of positive reviews and meeting other qualifying criteria for this national honor. There are only three Caring Star 2017 communities in Pinellas county. Royal Palms is among 390 Caring Stars across the country.
“We strive daily to delivery high-quality care for our residents, and this award helps validate our delivery on that promise,” said Robin Katchuk, executive director of Royal Palms since 2004. “On behalf of our community staff and leadership, thank you to those who shared positive feedback about the services we offer.”
Americans are increasingly seeking insights provided by online reviews to help guide important senior care decisions for aging loved ones. In multiple Caring.com research studies, the majority of family caregivers have indicated that they turn to the Internet and consumer reviews when researching senior living communities. Consumers increasingly relied on these perspectives more so than in-person recommendations from geriatric professionals or medical personnel.
“Congratulations to Royal Palms for achieving this award after earning accolades from residents and their loved ones on Caring.com,” said Karen Cassel, Caring.com CEO. “This important milestone speaks volumes about the positive difference Royal Palms is making in serving older adults, and we join with the local community in celebrating their accomplishment.”
Some of the positive feedback that led to Royal Palms being a Caring Star of 2017 includes: